Payment Methods :

Australian Customers :

We accept payments by the following methods:

MasterCard/Visa Payments accepted by SecurePay : Secure Online Payments.

If you do not wish to give out your home address you are welcome to pay by Bank Transfer.

Bank Transfer : Banking details will be provided on Checkout. If not we will send you a Pro-Forma Invoice with all the required details.

Paypal : When paying by Paypal please ensure your address on your online account and the Paypal address match as we must ship to the Paypal address.

Cheques/Money Orders : If paying by Cheque or Money Order please post to : Po Box 1974, Midland DC, WA 6936, Australia. Please allow additional time for cheque to reach us and clear. Orders will be shipped upon funds being cleared by the bank. Cheques/Money Orders must be drawn on Australian Banks only.

AMEX & DINERS CLUB PAYMENTS ARE NOT ACCEPTED

International Customers :

We accept payments by the following method ONLY :

Paypal : When paying by Verified Paypal please ensure your address on your online account and the Paypal address match as we must ship to the Paypal address.

Mail Order Items :

Please remember to affix the correct postage to envelopes to speed up processing of your orders.

Post to : Po Box 1974, Midland DC, WA 6936, Australia

Please allow additional time for your order to reach us, longer if you are posting from outside Australia.

Delivery :

Australian Customers :

Postage :

Tracked Parcel : $8.50 (only available for orders under $50) No signature required.

Receipted/Registered Parcel : $10.50 - Signature Required.

We reserve the right to charge additional freight costs for unusually large, bulky or heavy orders, we will advise you prior to shipping.

Payments :

We accept payments by the following methods:

MasterCard/Visa : When paying by credit card we require your home/billing address if you wish the items to be posted to a Po Box Number. This is a requirement by our bank due to increased fraud. We will respect your privacy and your details will be held in a secure place at all times. If you do not wish to give out your home address you are welcome to pay by Bank Transfer.

Bank Transfer : Banking details will be provided on Checkout. If not we will send you a Pro-Forma Invoice with all the required details.

Paypal : When paying by Paypal please ensure your address on your online account and the Paypal address match as we must ship to the Paypal address.

Cheques/Money Orders : If paying by Cheque or Money Order please post to : Po Box 1974, Midland DC, WA 6936, Australia. Please allow additional time for cheque to reach us and clear. Orders will be shipped upon funds being cleared by the bank. Cheques/Money Orders must be drawn on Australian Banks only.

International Customers :

Postage :

Registered International Post : $30.50 (up to 500gms - including packaging) for orders over 500gms we will advise you prior to shipping.)

We reserve the right to charge additional freight costs for unusually large, bulky or heavy orders, we will advise you prior to shipping.

Payments :

We accept payments by the following methods :

Paypal : When paying by Verified Paypal please ensure your address on your online account and the Paypal address match as we must ship to the Paypal address.

Mail Order Items :

Please remember to affix the correct postage to envelopes to speed up processing of your orders.

Post to : Po Box 1974, Midland DC, WA 6936, Australia

Please allow additional time for your order to reach us, longer if you are posting from outside Australia.

Refund Policy :

Coin City will accept the return or exchange of products purchased from the Coin City Store or Mail Order Catalogue, within 14 days if goods are damaged or if different to what was described. Purchaser to pay return postage.

Coin City is not required to provide a refund or replacement if you change your mind.

This is conditional to the goods being received by Coin City in the same condition as despatched. We will happily refund the full purchase price, less shipping/registration.

This guarantee does not apply to bullion purchases or specially ordered products. If an order is for more than one product, and any of those products are Sold Out, a refund via the original payment method wil be made to the value of the unavailable product/s will be sent within 30 days.

If you change your mind we reserve the right to charge a 20% Restocking Fee (Not applicable to Bullion, Special or Backorders with are non-refundable).

Orders for items in stock are generally dispatched within 2 days after receipt of payment and are shipped via Australia Post tracking. We will provide you with a tracking number.

We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.

Secure Payments :

All transactions are processed using ecommerce and internet products endorsed by the major banking and technology sectors.

Information about IP Addresses, web browsers and computer operating systems are automatically transmitted to web servers as an integral part of the operation of the internet.

Transactions are processed through the national merchant gateway authorised by the four major Australian Banks (Secure Pay for MasterCard and Visa transactions) or Paypal.

This websites data is protected by SSL Certificates.

AMEX & DINERS CLUB PAYMENTS ARE NOT ACCEPTED

Privacy Policy  :

Coin City does not disclose personal information about any of its customers to any unrelated third party business.

We do not sell, rent, lease, loan, trade or otherwise divulge the addresses on our list to unrelated third parties or any unauthorized personnel. Information may be disclosed to authorized government and legal authorities, and authorities contractors conducting business on Coin City’s behalf.

Coin City takes privacy very seriously, and only uses ecommerce and internet products endorsed or recommended by the major banking and technology sectors.

Information about IP addresses, web browsers, and computer operating systems are automatically transmitted to web servers as an integral part of the operation of the internet. This information is used for demographic purposes as a technical resource to better serve web site users. Our website logs are not personally identifiable and we make no attempt to link them with individuals that browse the site. If you place orders on this site, information including your credit card number and contact information is of only collected as a necessity. This information is used solely to record and fulfill your order. Credit card details are not stored on this website.

Transactions are processed through the national merchant gateway authorized by the four major Australian banks or via Paypal (if ordering online or internationally). Our online store uses ‘cookies’ to store information on the items you place in your shopping cart, and to facilitate the online shopping process. Cookies are also used to provide a more efficient and dynamic service to regular customers. Visitors can request to join a mailing list by sending an email to esales@coincity.com.au with “Become a Member” in the subject line. We maintain this list of Priority Members to inform them of new information on this Website.